1) Who the Service Is For

The Service may be used by:

• Food trucks and mobile food vendors ("Vendors") to receive opportunities, manage profiles, and coordinate event logistics.
• Event organizers, venues, and hosts ("Organizers") to request, coordinate, and book Vendors.
• General visitors browsing listings, schedules, and related content.

You may be required to agree to additional terms for specific features or event programs.

2) Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date reflects the current version. Continued use of the Service after changes become effective means you accept the updated Terms.

3) Eligibility

You must be at least 18 years old to use the Service. If you use the Service on behalf of a business or organization, you represent you are authorized to bind that entity to these Terms.

4) Accounts and Security

Some features require an account. You agree to:

• Provide accurate, current information.
• Maintain the security of your login credentials.
• Notify us promptly of unauthorized access or suspected security issues.

You are responsible for all activity under your account.

5) What SpaceCoast.food Does (and Doesn't Do)

What we do: We help connect Organizers and Vendors and provide tools such as listings, scheduling visibility, notifications, and basic coordination workflows.

What we don't do (important):

• We are not a party to any agreement between an Organizer and a Vendor unless we expressly agree in writing.
• We do not guarantee booking, placement, exclusivity, attendance, sales, profitability, or outcomes.
• We are not a payment processor or escrow service unless explicitly stated for a specific feature.
• Vendors and Organizers are independent and are responsible for their own operations and compliance.

No guarantee of placement: Creating a profile, submitting documents, paying an onboarding fee, or being "vetted" does not guarantee placement at any event.

6) Event Opportunities, Bookings, and Cancellations

• Event details (date/time/location, estimated attendance, fees, power availability, exclusivity, setup instructions, and site rules) may change and are ultimately controlled by the Organizer/venue.
• Bookings happen by confirmation. An opportunity is not a booking until confirmed by the Organizer (and/or by a written confirmation workflow).
• Cancellations happen. Events may be rescheduled or canceled for any reason (weather, permits, staffing, venue decisions, etc.). We are not liable for lost revenue, travel costs, prep costs, or similar losses.

7) Vendor Responsibilities

If you are a Vendor, you agree you are solely responsible for:

• Holding and maintaining all required licenses/permits and approvals (including any health/mobile food requirements).
• Maintaining appropriate insurance (including any additional insured requirements requested by an Organizer/venue).
• Food safety, staffing, equipment, pricing, and service quality.
• Following venue rules (arrival, setup, generator use, waste disposal, safety).
• Accurate information submitted to the Service (menus, photos, permits, availability, contact details).

Any review of documents by SpaceCoast.food is limited and does not constitute legal advice, certification, or a guarantee of compliance.

8) Organizer Responsibilities

If you are an Organizer, you agree you are solely responsible for:

• Providing accurate event details and site logistics.
• Obtaining required permissions/permits to host vendors where applicable.
• Providing a reasonably safe environment and clear operational rules.
• Paying any agreed amounts to Vendors on the agreed timeline (if applicable).
• Communicating changes, cancellations, and constraints promptly.

9) Fees: Onboarding and Placement

SpaceCoast.food may charge fees including:

• Onboarding/Vetting Fees (e.g., to collect/validate documents, set up listings, and administrative overhead).
• Placement Fees (e.g., per-event fees or access fees for certain opportunities, when applicable).

Fees do not guarantee booking: Paying any fee does not guarantee placement, selection, sales, or results.

Payment terms: Fees are due at the time stated during checkout/invoice. You authorize us (and our payment processors) to charge the payment method you provide.

Refunds: Unless a written policy states otherwise (or required by law), fees are non-refundable, including onboarding/vetting and placement fees, because they cover administrative work, system access, and coordination time.

We may change fees at any time, but changes will not apply retroactively to already-paid transactions.

10) Communications (Email and SMS)

By providing contact information, you consent to receive communications related to the Service, including operational messages about event opportunities and logistics.

SMS/Text Messaging

If you opt in to receive SMS, messages may include event opportunities, confirmations, reminders, and coordination updates.

• Message frequency varies
• Msg & data rates may apply
• Reply STOP to opt out
• Reply HELP for help

Consent to receive SMS is not a condition of purchase unless explicitly stated for a specific SMS-only feature.

SMS Messaging Terms

If you opt in to receive SMS from SpaceCoast.food (Savvy Software LLC), we may send messages about food truck event opportunities and scheduling/logistics (e.g., invites, confirmations, reminders, changes/cancellations). Message frequency varies. Message & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

11) User Content (Menus, Photos, Logos, Listings)

"User Content" includes content you submit (photos, logos, menus, descriptions, reviews, event details, etc.). You retain ownership of your User Content, but you grant SpaceCoast.food a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute it to operate and promote the Service.

You represent you have all rights needed to provide User Content and that it does not infringe any third-party rights.

12) Intellectual Property

The Service and its content (excluding User Content) are owned by Savvy Software LLC and protected by intellectual property laws. You may not copy, distribute, modify, reverse engineer, or create derivative works from the Service except as permitted by law or with our written permission.

13) Prohibited Conduct

You agree not to:

• Misrepresent identity, licenses, insurance, or event details
• Spam, harass, or send unsolicited messages
• Scrape or harvest data without permission
• Interfere with security or operations of the Service
• Upload malware or attempt unauthorized access
• Use the Service for unlawful purposes

We may suspend or terminate access for violations.

14) Third-Party Services and Links

The Service may link to or integrate with third-party services (maps, payment processors, SMS/email providers, social platforms). We are not responsible for third-party services, and your use of them is governed by their terms.

15) Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT EVENT DETAILS WILL BE ACCURATE OR THAT BOOKINGS WILL OCCUR OR BE PROFITABLE.

16) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPACECOAST.FOOD WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID US IN THE 6 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
• $100

Some jurisdictions do not allow certain limitations; in those jurisdictions, liability is limited to the fullest extent allowed.

17) Indemnification

You agree to defend, indemnify, and hold harmless Savvy Software LLC and its officers, directors, employees, and contractors from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of:

• Your use of the Service
• Your User Content
• Your violation of these Terms
• Your event operations, food service, or hosting activities

18) Termination

We may suspend or terminate your access at any time if we believe you violated these Terms or if necessary to protect the Service or others. You may stop using the Service at any time.

19) Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

20) Dispute Resolution and Arbitration (Binding; No Class Actions)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

20.1 Informal Resolution First

Before starting arbitration, you agree to contact us and describe the issue so we can try to resolve it informally.

Send a notice to: hello@spacecoast.food with subject line "Dispute Notice" and include:

• Your name, phone, and email
• A description of the dispute
• The relief you are requesting

If we do not resolve the dispute within 30 days, either party may proceed to arbitration.

20.2 Agreement to Arbitrate

You and Savvy Software LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including formation, breach, termination, enforcement, interpretation, or validity) will be resolved by binding arbitration, except for the exceptions below.

This arbitration agreement is governed by the Federal Arbitration Act (FAA).

20.3 Exceptions

Either party may choose to bring:

• Claims in small claims court (if eligible), or
• Actions seeking injunctive or equitable relief to stop unauthorized use or infringement of intellectual property or misuse of the Service (e.g., scraping, fraud, security abuse).

20.4 Arbitration Provider and Rules

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable rules:

• If you are using the Service primarily on behalf of a business, the AAA Commercial Arbitration Rules apply.
• If you are using the Service as an individual for personal purposes, the AAA Consumer Arbitration Rules apply.

20.5 Arbitration Location and Format

Arbitration will be conducted:

• Remotely (video/phone) unless an in-person hearing is required by the arbitrator, or
• If in-person is required, in Florida or another mutually agreed location.

20.6 Individual Basis Only; Class Action Waiver

You and Savvy Software LLC agree to arbitrate only on an individual basis. There will be no class actions, no class arbitration, and no representative claims brought on behalf of others.

20.7 Costs and Fees

Payment of arbitration fees will be governed by AAA rules. Each party is responsible for its own attorneys' fees unless the arbitrator awards fees under applicable law.

20.8 30-Day Right to Opt Out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing hello@spacecoast.food with subject "Arbitration Opt-Out" and providing your name, account/business name (if any), and the phone/email associated with your use of the Service. Opting out will not affect any other part of these Terms.

21) Contact

Questions about these Terms?

Savvy Software LLC (d/b/a SpaceCoast.food)

Email: hello@spacecoast.food